Privacy Policy – NHP Enterprise Fridge

1. Introduction

At NHP Showcase, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with the NHP Enterprise Fridge, our mobile app, or our website.

2. Information We Collect

a. Personal Information

• Full name
• Mobile number
• Email address
• Payment method (card, mobile wallet, etc.)

b. Device & Usage Data

• NFC/RFID scan records
• Purchase and access history
• Session duration on the fridge and app
• Geolocation of fridge units accessed

c. Sensor & Operational Data

• Fridge temperature and cooling status logs
• Door open/close logs
• Product pickup and return detection
• Camera and proximity sensor feeds (only where clearly marked)

3. How We Use Your Data

• Facilitate purchases and verify transactions
• Manage inventory in real-time
• Enhance user support and troubleshoot issues
• Improve performance and experience
• Ensure safety and compliance

4. Sharing of Information

We do not sell your data. We only share necessary information with:

• Payment providers (e.g., SSLCOMMERZ, Bkash)
• Fulfillment partners (for stock management)
• Cloud/software vendors (for operations)
• Regulatory bodies (when legally required)

All partners are bound to protect your data.

5. Data Security

• Encryption during transmission and storage
• Biometric/OTP authentication (if applicable)
• Role-based access and secure architecture
• Continuous monitoring for unusual activity

6. Your Rights

You can:

• Access your personal data
• Request corrections
• Delete your account (as legally permitted)
• Withdraw consent for non-essential processing

Requests can be made via the app or support.

7. Data Retention

Data is kept only as long as necessary for compliance, transactions, audits, or quality improvements. Afterward, it is securely deleted or anonymized.